Testimonials

Trust Health has been absolutely critical to overhauling the financial management of our clinic. In our first introductory call Sally was knowledgeable, helpful and patient, and this has continued through each and every one of the Trust Health team that now administer our account. The team are always on hand for any queries, and have a detail-orientated and methodical approach to invoicing, debt collection and reporting – exactly what you’d want in a finance team. What’s more, they’ve reduced our long-term aged debt by almost 50% in the six months since we engaged with them, after trying and failing to reconcile this internally for years, which we’re delighted by.

We engaged with Trust Health last year to help us set up an LLP with which to contract with our Trust. We met Sally early in the process and she and her staff were professional, efficient, polite and knowledgeable about all aspects of the process. Trust Health have extensive experience in this field, and were able to guide us through the right steps at the right time. There were multiple sticking points with our Trust, but Sally was persistent and diligent in dealing with these. She was able to reassure us and to provide invaluable information. I do not think the negotiations would have succeeded without Sally and Trust Health. We are very glad that we chose to use them and would recommend them without hesitation.

That certainly is an amazing result after such a short time, thank you and all your team for the hard work that has been done. It is something I would not have been able to achieve and I am so relieved to have Trust Health on board.

Since I have been in partnership with Trust Health for my private practice billing and debt chasing, the anxiety I experienced over aged debt and multiple enquiries from patients and insurance companies has disappeared. I had previously employed my own secretary to provide that role as well as the day to day running of my practice, but I believe the roles of secretarial and billing and debt chasing carry conflicts that Trust Health managed to resolve in my practice. My current aged debt is negligible and I am always confident that Trust Health are ensuring that all invoices to patients and insurance companies are paid in a timely fashion with monthly reports. I would recommend them highly to any colleagues that are starting up or in an established practice with any financial issues.

Trust Health has provided our LLP with excellent and reliable professional support services since 2007. Their in-depth knowledge of and advice on billing, and detailed approach to accurate invoicing has contributed significantly to the LLP's profitability and success as a growing business.

I represent a group of orthopaedic surgeons who have worked closely with Trust Health over the last three years. They have taken us from a fledgling company to one that provides real sustainable solutions to NHS Trusts’ long waiting lists. Through the expertise of Sally they have guided us along every step of our journey and we continue to grow. They are always available and go the extra mile to ensure we are never inconvenienced. I have no hesitation in recommending their services.

I have entrusted my invoicing and debt collection to Trust Health for the past six years and have been very happy with the service they provide.  The service provided is very efficient and professional and has freed up a lot of my time.  Payments are received quickly and bad debts have practically been eliminated.  I am very happy with the service I receive from Trust Health and would happily recommend them to my colleagues.

I partner with Trust Health for all my private practice administration and billing. I have been consistently impressed by the level of service and lack of hassle I have experienced. I am particularly impressed with the successful rates of revenue recovery which I don’t have to worry about. I have quite honestly had no issues or concerns with Trust Health and would recommend them to colleagues as a low-effort partnership in private practice.

We are very pleased with the service that Trust Health provides. You have been wonderful picking it up as this isn’t an easy practice to get to grips with as we do a lot of complicated billing because of the self-pay aspect and the cosmetic work. I can concentrate more now on the patients, the running of clinics and booking operations rather than dealing with the invoicing queries, insurance companies and taking payments, which was very time consuming. Payments are up to date which I think makes working with Trust Health pay for itself. We were losing a lot of revenue because age debt was not being chased promptly.

I’ve been a customer of Trust Health for ten years and would happily recommend their services to my colleagues. The administration and billing service for my private practice is first class. Efficiency and professionalism are standard. With bad debt virtually non-existent, I’m one happy customer!

When I started doing private practice I used the hospital billing service. I found that I had a lot of unpaid debt left that had to be written off. Since using Trust Health this has almost stopped and I now get paid for the work that I do!

Trust Health is particularly useful for dealing with medico-legal invoicing when multiple parties are involved in a case and several updating reports are required. I found the whole thing a nightmare to collect from multiple parties who share the cost as it is impossible to follow everyone and then chase the non-payers. Doing this through Trust Health has taken a weight off my mind as they do all the chasing and documentation for me and I get paid in good time as well.