At Trust Health we provide a fully comprehensive credit control and collection service, ensuring your invoices are paid on time and correctly. It is imperative for the success of your practice to ensure there is equal focus on collecting payments as there is on sending invoices.

Securing full payment can be time consuming and fruitless unless formulated processes and procedures are used. Our team use electronic systems to link with the major insurance companies to speed up the process, with invoices being paid by return.

Patients or insurance companies who have not paid on time, are taken through a sensitive and organised credit control process to ensure you receive payment for your services. We also recognise that embassies, lawyers and government organisations require a different approach to ensure satisfactory collection of your fees.

Following collection of your fees, the details are recorded accurately and in detail within our systems on the day of receipt. This ensures our records are fully up to date and allows our credit control team to chase only debts that are truly outstanding.

We provide our clients with detailed monthly reports tailored to their requirements. Typically our reports will include details of invoices sent, monies collected, outstanding monies and bank reconciliation. Other bespoke information can be requested and provided to clients.

Trust Health collections team:

  • Are sensitive and respectful of patients
  • Experienced at working with solicitors and embassies
  • Ensure accurate and detailed bespoke financial accounting
  • Improve your net income
  • Improve your cash flow
  • Reduce your stress
  • Free up your or your secretary’s time
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